Return & Refund Policy:
Thank you for shopping at ADMCreations LLC!
We are very sorry if you would like to return/refund your product. Please find full details of our return & refund policy below.
As this is a small business, all customers have thirty (30) calendar days from the date of purchase to return products. To process your refund for any ADMCreations product (must be purchased directly from the website), the product must be returned unused and in the same condition as it was received.
Customers will receive notices when items have successfully been returned, as well as updates on return/refund decisions. Partial refunds may be available on a case-by-case basis.
Refunds for all non-physical products are always ​​​​​​​case-by case.
For more information or to make a request, please contact admauthorcreations@gmail.com or use the contact page on the website.
Shipping/Order Fulfillment:
Original design products take time. ADMCreations LLC is a small company that fulfills your orders (with a little help) on-demand. This helps with burnout and reduces overproduction. Most of the costs associated with purchasing items go directly towards this expense. Thus, some products will take more time getting to your door. Please be patient with us!
If you have any questions or concerns, please contact ADMCreations LLC via email at admauthorcreations@gmail.com or use the contact page on the website.
Order Fulfillment for Non-physical Products (eBooks, digital drawings, etc.):
This product is electronically delivered to the email address on file after successful purchase from the customer. In the case of eBooks, the file will be a read-only pdf file. Please note that any products not specified to be free-of-use, are still the property of ADMCreations LLC and affiliates.
The reproduction, reselling, or any other distribution of said property is theft and may result in legal action. If you, the customer, have not purchased a product with full-use rights, please respect the creator’s intellectual property.
All returns are subject to inspection which will be a determining factor in moving forward in the refund process. Customers will be notified via the email on file throughout and at final decision(s).
RELATED Q: WHERE DO I FIND MY ELECTRONIC PRODUCT/PURCHASE?
A: Customers will receive links to download their digital products in the thank you page of the checkout, along with an emailed link that will last for 30 days. Please reach out within the allotted time-frame with any related questions, comments, or concerns. Exchange(s) may be possible on a case-by-case basis. After the set time, repurchasing the eProduct is non-negotiable. Thank you.